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Home :: About :: Policies

KidsEQ Shipping, Privacy, Guarantee
and Security Policies

Shipping Rates:

Next Day ( 1 Business Day ) $8.00 for shipment +$2.95 per item

2nd Day Air ( 2 Business Days ) $6.00 for shipment + $1.95 per item

Standard Shipping ( 3-7 Business Days ) $3.00 for shipment + $0.95 per item

For International Orders please contact us for details.

Shipping Policy:

Orders typically ship within 48 hours of receipt. Unless you have selected next day or overnight shipping, we have no control over the time it takes for shipments to arrive at your door, so please allow 28 days for domestic orders, and 60 days for international orders. We are happy to provide expedited shipping within the US or abroad.

All shipping costs are the responsibility of the purchaser as are any customs, duty, tarrifs, and other government imposed charges.

Online Security

Our online store runs on the latest "SSL" secure socket layer where all data is encrypted and protected. Our servers are hosted by nationally know providers and monitored 24 hours per day. We have never had a complaint about information security.

You receive an email receipt immediately after you place your order, and your credit card will not be charged until your order ships.

Privacy

KidsEQ believes that our relationship with you is of paramount importance, and we will not allow information that you give us to be abused. We will not share your private information with anyone outside the company. From time to time, we send mail to our clients; you may "opt out" of these emails at any time.

Guarantee

We are 100% confident in the quality of our products, and we stand behind each and every sale. If you are unsatisfied, we provide a complete and prompt refund of your purchase price.



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